I’ve been lusting after a modern laptop. (I have an archaic 233 MHz Pentium laptop that strains under Emacs in console mode.) HP has been collaborating with Ubuntu to ensure it works well on (one line of) their business notebooks (though they won’t ship it that way in the US.) When I saw one of those laptops, the nx6110, for $550 after rebates, I took the plunge and ordered one.
The website said of that item, “In Stock. Ships Tomorrow.” The next day, my order status said “Back-ordered.” The website still said of that item, “In Stock. Ships Tomorrow.” I called their Customer Support to see if they could explain this.
The first person I spoke to promptly claimed there was a credit card problem, and shifted me to someone in credit card processing. That person verified there was no credit card issue, making clear the first person just didn’t want to deal with me. She investigated and explained that the machines they had in stock were being used to satisfy existing back-orders (thus, “in stock” was misleading at best, and “ships tomorrow” was wholly a fiction.)
I cancelled the order and don’t plan to do business with PC Connection again.